This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and how we handle your information.

What We Collect and Why

When you create an account with us, we collect personal information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process your transactions, and meet our obligations under applicable gaming and financial regulations. During transaction processing — whether you are depositing or withdrawing funds — we also handle payment-related data such as card details or cryptocurrency wallet references. We collect only what is genuinely needed to operate your account safely and compliantly.

We also gather technical data during your sessions on our web platform. This includes your IP address, browser type, device identifiers, and session activity logs. We use this information to maintain the security and stability of the platform, detect unusual or potentially fraudulent behaviour, and ensure that our service functions correctly for you. Cookies are used to remember your session preferences and support a consistent browsing experience. You may manage cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the platform operate.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption during transmission, and is stored on secure servers with restricted internal access. Only personnel who require access to your data in order to carry out their specific duties are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways require transaction details to process your deposits and withdrawals. Identity verification services receive the information necessary to confirm your identity as part of our compliance obligations. Where required by law or by a regulatory authority — including the Anjouan Gaming Authority, which licences our operations under licence number ALSI-202505034-FI2 — we may also disclose relevant data to those bodies. In every case, data sharing is kept to the minimum necessary for the specific purpose.

We retain your personal data for as long as your account remains active. Following account closure or a prolonged period of inactivity, we retain your data for the period required by applicable legal and regulatory obligations. Once that retention period expires, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to your request within a reasonable timeframe and in accordance with our regulatory obligations.

If we make material changes to this Privacy Policy, we will notify you through our platform or by email before those changes take effect. We encourage you to review this page periodically to stay informed about how we protect your data.